The Funded Trader has shared an important message related to Payouts & Account Distribution.
The Funded Trader has shared an important message related to Payouts & Account Distribution.
After a break of almost a month, The Funded Trader has shared an important message to its community related to Payouts and Account Distribution. First of all, TFT deeply apologizes for any distress or uncertainty traders may have experienced. They are going to address and rectify the situation with the utmost urgency and care.
Firstly, TFT is in the process of distributing the $5,000 and $10,000 accounts, accounting for 45% of the owed trader accounts. If you have a $5,000 and $10,000 account, please anticipate receiving the coupon to commence your new challenge. Also, they are continuing to adopt a tiered approach to ensure a smooth transition for all traders.
Moreover, they are conducting a thorough analysis of inactive and breached trader accounts. This will ensure that all affected traders receive the necessary coupons. A new ticket type is available at their help center, allowing you to escalate your issue to the new team.
Also, regarding payouts, TFT has processed 25% of the payouts owed. If you are expecting a payout, please check your email for updates. They are taking a tiered approach to sending out payouts to ensure a seamless experience for all customers moving forward.
A new ticket type for payout inquiries is available at their help center. Please ensure to fill out this ticket type. It will be used by TFT leadership to address any pending issues. Traders awaiting a payout will receive their free coupon only after their payout is completely cleared.
Moreover, the firm shared that it understands the gravity of the recent events and the impact they have had on their community. As a gesture of its commitment to positive change, they have made the decision that all proceeds moving forward, outside of operational costs, will be directed toward charitable causes. Lastly, the firm’s primary mission is to reinvest company profits directly into enhancing the user experience and supporting the community as a whole.
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