TFT Trading Platform Issues & Important Changes

The Funded Trader (TFT) has addressed ongoing issues with its trading platform and announced significant changes to improve stability and user experience.

Firstly, TFT revealed that the DXtrade platform has been experiencing instability for the past week, prompting the decision to restrict new purchases on DXtrade to traders based in the United States. Meanwhile, non-US traders will now be able to use the cTrader platform, which TFT claims has experienced zero issues.

To alleviate the strain on its server and enhance platform stability, TFT is initiating a mass migration of accounts from DXtrade to cTrader for non-US traders. The company plans to contact affected users via email in this week, considering factors such as trading sessions and current activity.

TFT Trading Platform Issues & Important Changes

Acknowledging the compromised state experienced by users during the platform instability, TFT is committed to sending additional compensations to both those being migrated to cTrader and those remaining on DXtrade. The company emphasizes its dedication to honoring its commitment to traders and being accountable for any disruptions.

Over the weekend, TFT successfully migrated approximately 10,000 accounts to cTrader, fulfilling platform change requests. Users have to check their dashboards for credentials and emails. Additionally, the live chat feature is available for those wishing to submit platform change requests, with no restrictions mentioned.

TFT addresses recent reports on social media regarding payout denials. While disagreeing with the accusations made by review sites, TFT recognizes the right of such platforms to report on the information available to them. The company asserts its substantial track record, having facilitated $150 million in payouts to traders in under three years, and aims to reach a total of $200 million. TFT acknowledges external events that have interrupted its progress but remains focused on its goal.

TFT acknowledges the challenging road ahead and assures its community that those who stay will benefit from the ongoing efforts to address issues.  As TFT undertakes these changes and addresses concerns, traders are encouraged to stay tuned for further updates and communications from the prop firm.

About the Firm

The Funded Trader is searching for passionate and experienced traders who will succeed with their funds’ help by showing skills in unpredictable market conditions. Traders have the opportunity to earn substantial profits, with the flexibility to manage account sizes up to $400,000 and receive up to 90% profit splits.

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